Digital Pharmacy

A man and his son using a tablet to look at GreenShield's Pharmacy online.

Our pharmacy helps make it easy to manage your prescriptions, set up refill reminders and meet with a pharmacist, all from the comfort and privacy of your home. Whether you have prescription drug coverage through work or are registering as an individual, GreenShield Pharmacy offers a modern way to help you care for your health.

Woman standing by a window, holding prescription bottles in one hand and looking at her smartphone with a slight smile. She is wearing a striped sweater and has her hair in a bun. A bold blue diagonal graphic is in the background.

Your meds, your way

Have your pills packaged in traditional bottles, blister packs or Daily Dose Packs at no extra cost.

Multilingual clinical consultations

Our pharmacists can review your medications and discuss your health goals in over 240 languages and dialects through phone or video calls.

Convenient, free delivery

Free prescription delivery anywhere in Canada* and free delivery of Health Store essentials when ordered with your prescriptions.

Services for everyone's health care needs

Easily manage your whole family's medication and health needs with automatic refills, advice from our pharmacists, reminders, and easy access to your medication information.

A woman looking up her prescription medication on her phone

Easy access to your medication information

Enjoy the safety and security of always having your medication information with you. 

A pharmacist in a lab coat using a laptop at a pharmacy

Simplified claims submission process

We take care of billing your insurance plans and set up automatic refills for your convenience. 

GreenShield pharmacy shipping delivery driver dropping of a client order

Pharmacist consultations 

Book a free consultation in any language, via phone or video, to speak with a pharmacist from the privacy and comfort of your home.

A pharmacy without line-ups

A pharmacist in a lab coat using a tablet at a pharmacy

Speak with a Pharmacist

Book a free consultation in any language, via phone or video, to speak with a pharmacist from the privacy and comfort of your home. Whether it's to review your medications, assess and write a prescription** for minor ailments, or discuss our adherence solutions, we'll take the time to answer your questions.

A man sitting at a green table using GreenShield on a laptop

Shop our Health Store

The GreenShield Health Store has all your over-the-counter pharmacy products, including supplements, vitamins, and other health essentials. Get these products delivered for free when you order with a prescription.

Smiling older man with a gray beard talking on the phone while sitting at a kitchen counter. He holds a white pill bottle in one hand and has a colorful weekly pill organizer and open laptop in front of him.

Specialty Pharmacy patient hub

Our specialty pharmacy services support patients managing complex health conditions by providing professional care and tailored medication solutions, including:

  • Coverage and access to specialty medications
  • Personalized treatment programs
  • Care for conditions such as IBD, rheumatoid arthritis, and psoriasis
  • Coordination with healthcare providers to streamline care

FAQs

How does an Online Pharmacy work?

As an online or 'digital' pharmacy, we deliver your medication to you, so you don’t need to make a trip to the pharmacy or wait in long lines. You choose how you want your medications packaged and they are shipped directly to you for free.

Can I speak with a pharmacist to discuss my medications and my health?

Our pharmacists can be contacted by phone during business hours or book an appointment to meet by phone or secure video call. They will take the time to discuss your medications and answer your questions (in any language) confidentially from the comfort and privacy of your home, office, or wherever is convenient for you.

How can I sign up?

Create an account, upload or transfer your prescriptions, let us know where you want it shipped, and then add a few more details for submitting to insurance and payments.

A smiling young girl being held by her father outdoors.

Caring is in our DNA.

Social impact drives our purpose, and our commitment to advancing health equity touches everything we do.

As a non-profit social enterprise without shareholders, we prioritize and reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we've committed $75 million to improve the health of over one million Canadians by the end of 2025, focusing on mental health, essential medicines, and chronic disease management.

All in pursuit of Better Health for All.

Footnotes
*Free delivery is only available on prescriptions filled with GreenShield Pharmacy or when combined with both a prescription and a product order from the GreenShield Health Store. Orders (that do not include a prescription) placed with the GreenShield Health Store of at least $50 before tax qualify for free shipping.

**Available in select provinces only. Speak to your pharmacy team for details.


**Based on the pharmacist’s assessment and professional judgment, the treatment plan may include referral to another healthcare professional. Prescription medication prescribed by the pharmacist may be covered by your regular drug plan. Please check your plan. Professional fees may apply.

Ontario and Atlantic Canada

Toll Free: 1-855-844-2242
629 Consortium Ct
London, ON
N6E 2S8
Fax: 1-855-640-1874

Hours of operation: Monday to Friday
8:00 a.m. - 7:00 p.m. ET

Ontario College of Pharmacists logo

Ontario College of Pharmacists
Accreditation #308891
Designated Manager: Drew Peddie

193602 Canada Inc. operating as GreenShield Pharmacy

Manitoba, Saskatchewan, and Nunavut

Toll Free: 1-855-844-2242
Unit G-675 Berry St
Winnipeg, MB
R3H 1A7
Fax: 1-204-201-3913

Hours of operation: Monday to Friday
9:00 a.m. - 5:00 p.m. CT

College of Pharmacists of Manitoba logo in purple

College of Pharmacists of Manitoba
Accreditation #36133
Designated Manager: Robyn Small

1383989 B.C. Ltd. operating as
GreenShield Pharmacy

British Columbia, Alberta, Yukon, and Northwest Territories

Toll Free: 1-855-844-2242
Unit 118- 5589 Bryne Rd.
Burnaby, BC
V5J 3J1
Fax: 1-604-648-9939

Hours of operation: Monday to Friday
9:00 a.m. - 5:00 p.m. PT

College of Pharmacists of British Columbia logo

College of Pharmacists of British Columbia Accreditation #41315
Designated Manager: Sandy Chu

1383989 B.C. Ltd. operating as
GreenShield Pharmacy

Contact us

Contact us directly for more information about our products and services using the following methods.

Our Customer Service Centre is available Mon to Fri 8:30 a.m. – 8:30 p.m. ET.

Support Request

Find answers at our Support Centre or submit an inquiry

Phone

Customer Support: 1-888-525-7587