Digital pharmacy services for easy medication management

FAQs

• How does an Online Pharmacy work?

  As an online or 'digital' pharmacy, we deliver your medication to you, so you don’t need to make a trip to the pharmacy or wait in long lines. You choose how you want your medications packaged and they are shipped directly to you for free.

• Can I speak with a pharmacist to discuss my medications and my health?

  Our pharmacists can be contacted by phone during business hours or book an appointment to meet by phone or secure video call. They will take the time to discuss your medications and answer your questions (in any language) confidentially from the comfort and privacy of your home, office, or wherever is convenient for you.

• How can I sign up?

  Create an account, upload or transfer your prescriptions, let us know where you want it shipped, and then add a few more details for submitting to insurance and payments.

• What is the difference between a digital pharmacy and a specialty pharmacy?

  Digital pharmacy services help make it easier for you to manage yourregular prescription medications, set up auto-refill reminders, and meet with apharmacist, all from the comfort and privacy of your home. Whether you haveprescription drug coverage through work or are registered as an individual,GreenShield Pharmacy offers a modern way to help you care for your health.     

  Specialty pharmacy services focus on supporting patients who needmedications used to treat complex health conditions, such as cancer, HIV, orautoimmune diseases. These medications often require special handling, closermonitoring, and more personalized support. Specialty pharmacy services supportpatients with side effect management, assistance with insurance approvals, andcoordination with your healthcare team.  

• How does a digital pharmacy work?

  Prescription medication delivery is free, so you don’t need to make a trip to the pharmacy or wait in long lines. We take care of transferring your prescriptions from your current pharmacy, and set up automatic refills so you never run out of medications. 

• When would I need to use a specialty pharmacy?

  Specialty pharmacy services are designed to support patients who take complex or high-cost medications, often for chronic or rare conditions such as inflammatory bowel diseases, multiple sclerosis, or rheumatoid arthritis. These medications may require special storage, handling, or administration—such as injections or infusions—and close monitoring for side effects or effectiveness.Our specialty pharmacy services offer personalized care, including one-on-one support from pharmacists, assistance with managing side effects, coordination with your doctor, and help with insurance and financial support programs. This ensures you get the best possible outcome from your treatment.