Windsor, Ontario

Sales Office (toll free): 1-800-265-5615

8677 Anchor Drive, P.O. Box 1606

Customer Service: 1-888-525-7587


Windsor, ON N9A 6W1

Vancouver, British Columbia

Calgary, Alberta

London, Ontario

Mississauga, Ontario

Toronto, Ontario

Ottawa, Ontario

Montréal, Québec

Rouyn-Noranda (Québec)

Québec City, Québec

Halifax, Nova Scotia

Director-Corporate Communications & Change Management

If you have an issue with a claim, your eligibility, payment status or anything else related to your benefits, let our Customer Service Centre know. You can also click here for our customer complaint resolution process.

Unclaimed Property refers to property like cheques, refunds and other payments that have not been accessed by or transferred to the owner within a prescribed period of time. We make reasonable efforts to locate and notify the owners of unclaimed property so it can be returned. However, there may be circumstances where the owners cannot be located.

If you believe you are the owner of unclaimed property, or if you have questions about our unclaimed property policies and procedures, please contact us at the following address:

If you would like to initiate a search for unclaimed property, please complete this Unclaimed Property Request Form and include it with your submission to the Ombudsman. 



Please note that in Alberta unclaimed property must be delivered to the province for administration. In these circumstances, the administrator maintains a public registry that is accessible and searchable online. Residents of Alberta are encouraged to search the public registry for any unclaimed property. For more information, please refer to the Alberta Treasury Board and Finance, Tax and Revenue Administration (TRA).

*Unclaimed property is specific to Green Shield Canada Insurance.