Welcome to Specialty Pharmacy Patient Hub
Our specialty pharmacy services are tailored to support you in managing complex health conditions. We provide personalized care, ensuring seamless access to the necessary medications and resources you rely on.
Specialty Care for you
Our specialty pharmacy services support patients managing complex health conditions by providing professional care and tailored medication solutions, including:
- OnePoint coverage navigation and access to specialty drugs
- Professional clinical support, infusion clinics, and cold chain home delivery
- Care for conditions such as IBD, rheumatoid arthritis, and psoriasis
- Coordination with healthcare providers and prescribers to streamline care
Specialty Pharmacy Services
With personalized program planning, we work alongside you to help you achieve better health and feel confident in your care every step of the way.
Logistics
Our services include complimentary home delivery and safe handling of ambient and cold-chain medication. No waiting, no delays. Focus on your recovery without missing a beat, knowing that your medication will be there when you need it.
Biologics and Specialty Therapies
Our team helps to ensure that your specialty medications are delivered and that your insurance reimbursements are managed smoothly. We’ll guide you through every step, from onboarding to delivery, so you don’t have to worry.
Toxins
GreenShield Pharmacy is one of Canada’s largest dispensing pharmacies of botulinum toxin therapeutics.
Our ISO 7-certified sterile compounding facility safely prepares toxin therapies in pre-filled syringes. We work with payors, manufacturers, and patient support programs to help determine coverage and deliver toxins to physician offices, streamlining access and continuity of care.
OnePoint Patient Care
Our OnePoint team is available to support you on your patient journey from enrollment to treatment, coordinating coverage, co-pay and bridging, testing, vaccinations, and more to ensure timely access to care.
For any inquiries or to reach our toxins department, call 905-232-2322
Caring is in our DNA.
Social impact drives our purpose, and our commitment to advancing health equity touches everything we do.
As a non-profit social enterprise without shareholders, we prioritize and reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we've committed $75 million to improve the health of over one million Canadians by the end of 2025, focusing on mental health, essential medicines, and chronic disease management.
All in pursuit of Better Health for All.
London, Ontario
Local: 226-330-0200
Toll Free: 1-855-844-2242
629 Consortium Ct
London, ON
N6E 2S8
Fax: 1-855-640-1874
Hours of operation: Monday to Friday
8:00 a.m. - 7:00 p.m. ET
Ontario College of Pharmacists
Accreditation #308891
Designated Manager: Drew Peddie
193602 Canada Inc. operating as GreenShield Pharmacy
Mississauga, Ontario
Local: 905-232-2322
Toll Free: 1-866-725-2212
#500 - 130 Dundas Street East
Mississauga, Ontario
L5A 3V8
Fax: 905-232-2553
Hours of operation: Monday to Friday
9:00 a.m. - 5:00 p.m. ET
Ontario College of Pharmacists
Accreditation #308844
Designated Manager: John (Chan Hyuk) Park
193602 Canada Inc. operating as GreenShield Pharmacy
Ottawa, Ontario
Local: 613-730-2322
Toll Free: 1-855-730-2322
#400 – 1355 Bank St
Ottawa, ON
K1H 8K7
Fax: 613-730-2553
Hours of operation: Monday to Friday
9:00 a.m. - 5:00 p.m. ET
Ontario College of Pharmacists
Accreditation #309906
Designated Manager: Shivangini Sharma
193602 Canada Inc. operating as GreenShield Pharmacy
Contact us
Contact us directly for more information about our products and services using the following methods.
Our Customer Service Centre is available Mon to Fri 8:30 a.m. – 8:30 p.m. ET.
Support Request
Find answers at our Support Centre or submit an inquiry
Check your coverage
Phone
Customer Support: 1-888-525-7587