GreenShield Pharmacy

GreenShield Pharmacy drug coverage and services for plan members and individuals are available in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Yukon, Northwest Territories, Newfoundland, PEI, Nova Scotia, and New Brunswick.

Resident of Quebec?

Residents of Quebec have the option to access online services through Medzy*.

* Pharmacy services in Quebec are provided by participating pharmacists.

Pharmacy

A pharmacist in a lab coat using a tablet at a pharmacy

GreenShield Pharmacy brings together specialty pharmacy services and digital pharmacy services. You can manage complex prescriptions, book pharmacist consultations, and track refills all online. Whether you're managing a chronic condition or picking up a routine prescription, our team is here to help with professional care, simple tools, and personalized guidance.

Woman sitting in her kitchen surrounded by vitamin bottles, using her laptop to research supplements.

Pharmacy Care, Centered Around You

Get access to both digital and specialty pharmacy support where patients and physicians can count on an experience built around better health for all.

Smiling woman holding a supplement bottle while writing in a notebook at her kitchen table.

Digital Pharmacy Services

We can help you manage your prescriptions with confidence through personalized support, access to health information, and get your prescriptions delivered for free*

A concerned mother holds a blister pack of pills during a virtual consultation, with her young son sitting beside her.

Specialty Pharmacy Services for Patients

Managing a complex condition? Our specialty pharmacy team offers support, personalized programs, and easy access to the medications you need.

Female doctor in a white coat using a tablet while standing in a medical office.

Specialty Pharmacy Services for Physicians

We help simplify specialty pharmacy services and patient care, so physicians can focus on outcomes while we handle the details.

A man sitting at a green table using GreenShield on a laptop

Shop our Health Store

The GreenShield Health Store has all your over-the-counter pharmacy products, including supplements, vitamins, and other health essentials. Get these products delivered for free when you order with a prescription.* 

A smiling young girl being held by her father outdoors.

Caring is in our DNA.

Social impact drives our purpose, and our commitment to advancing health equity touches everything we do.

As a non-profit social enterprise without shareholders, we prioritize and reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we've committed $75 million to improve the health of over one million Canadians by the end of 2025, focusing on mental health, essential medicines, and chronic disease management.

All in pursuit of Better Health for All.

GreenShield plus logo in light blue

Coverage + care built around you

Introducing GreenShield+, a first-of-its kind integrated solution that is reinventing the health care and benefits experience.

FAQs

How does an Online Pharmacy work?

As an online or 'digital' pharmacy, we deliver your medication to you, so you don’t need to make a trip to the pharmacy or wait in long lines. You choose how you want your medications packaged and they are shipped directly to you for free.

Can I speak with a pharmacist to discuss my medications and my health?

Our pharmacists can be contacted by phone during business hours or book an appointment to meet by phone or secure video call. They will take the time to discuss your medications and answer your questions (in any language) confidentially from the comfort and privacy of your home, office, or wherever is convenient for you.

How can I sign up?

Create an account, upload or transfer your prescriptions, let us know where you want it shipped, and then add a few more details for submitting to insurance and payments.

What is the difference between a digital pharmacy and a specialty pharmacy?

As an online or 'digital' pharmacy, we deliver your medication to you, so you don’t need to make a trip to the pharmacy or wait in long lines. You choose how you want your medications packaged and they are shipped directly to you for free.

How does a digital pharmacy work?

Our pharmacists can be contacted by phone during business hours or book an appointment to meet by phone or secure video call. They will take the time to discuss your medications and answer your questions (in any language) confidentially from the comfort and privacy of your home, office, or wherever is convenient for you.

When would I need to use a specialty pharmacy?

Create an account, upload or transfer your prescriptions, let us know where you want it shipped, and then add a few more details for submitting to insurance and payments.

Ontario and Atlantic Canada

Toll Free: 1-855-844-2242
629 Consortium Ct
London, ON
N6E 2S8
Fax: 1-855-640-1874

Hours of operation: Monday to Friday
8:00 a.m. - 7:00 p.m. ET

Ontario College of Pharmacists logo

Ontario College of Pharmacists
Accreditation #308891
Designated Manager: Drew Peddie

193602 Canada Inc. operating as GreenShield Pharmacy

Manitoba, Saskatchewan, and Nunavut

Toll Free: 1-855-844-2242
Unit G-675 Berry St
Winnipeg, MB
R3H 1A7
Fax: 1-204-201-3913

Hours of operation: Monday to Friday
9:00 a.m. - 5:00 p.m. CT

College of Pharmacists of Manitoba logo in purple

College of Pharmacists of Manitoba
Accreditation #36133
Designated Manager: Robyn Small

1383989 B.C. Ltd. operating as
GreenShield Pharmacy

British Columbia, Alberta, Yukon, and Northwest Territories

Toll Free: 1-855-844-2242
Unit 118- 5589 Bryne Rd.
Burnaby, BC
V5J 3J1
Fax: 1-604-648-9939

Hours of operation: Monday to Friday
9:00 a.m. - 5:00 p.m. PT

College of Pharmacists of British Columbia logo

College of Pharmacists of British Columbia Accreditation #41315
Designated Manager: Sandy Chu

1383989 B.C. Ltd. operating as
GreenShield Pharmacy

London, Ontario

Local: 226-330-0200
Toll Free: 1-855-844-2242
629 Consortium Ct 

London, ON 

N6E 2S8 

Fax: 1-855-640-1874

Hours of operation: Monday to Friday 

8:00 a.m. - 7:00 p.m. ET

Ontario College of Pharmacists logo

Ontario College of Pharmacists 

Accreditation #308891 

Designated Manager: Drew Peddie 
 


193602 Canada Inc. operating as
GreenShield Pharmacy

Mississauga, Ontario

Local: 905-232-2322
Toll Free: 1-866-725-2212
#500 - 130 Dundas Street East 

Mississauga, ON 

L5A 3V8
Fax: 905-232-2553

Hours of operation: Monday to Friday 

8:00 a.m. - 5:00 p.m. ET

Ontario College of Pharmacists logo

Ontario College of Pharmacists 

Accreditation #308844
Designated Manager: John (Chan Hyuk) Park 
 


193602 Canada Inc. operating as
GreenShield Pharmacy

Ottawa, Ontario

Local: 613-730-2322
Toll Free: 1-855-730-2322
#400 – 1355 Bank St 

Ottawa, ON 

K1H 8K7 

Fax: 613-730-2553

Hours of operation: Monday to Friday 

9:00 a.m. - 5:00 p.m. ET

Ontario College of Pharmacists logo

Ontario College of Pharmacists 

Accreditation #309906 

Designated Manager: Shivangini Sharma 
 


193602 Canada Inc. operating as
GreenShield Pharmacy

Contact us

Contact us directly for more information about our products and services using the methods below.

Our Customer Service Centre is available Mon to Fri 8:30 a.m. – 8:30 p.m. ET.

Support Request

Submit an inquiry online

Phone

Customer Support: 1-888-525-7587

Footnotes
* Free delivery is only available on prescriptions filled with GreenShield Pharmacy or when combined with both a prescription and a product order from the GreenShield Health Store. Orders (that do not include a prescription) placed with the GreenShield Health Store of at least $50 before tax qualify for free shipping.