A Guide to Employee Assistance Programs (EAP)
Discover why investing in an employee assistance program can improve employee health for your unique workforce.

WHY GREENSHIELD HEALTH EAP
Better workplace
health starts with us.
As workplaces evolve, there is a growing demand for better employee health support.
A well-rounded employee assistance program (EAP) can help your workforce achieve better health while providing HR leaders with tools to solve common work-related issues such as absenteeism, employee retention and greater job satisfaction.
Learn how GreenShield Health's dedicated employee health and wellness strategy can help get you started.
What is an employee assistance program?
Accessible health support for your unique workforce.
An EAP, also known as an employee and family assistance program (EFAP), is an employee benefits program funded by an employer to support the well-being of employees and their dependents.
While counselling services are often the core offering of an EAP, most programs offer customized supplementary services based on an organization's needs and budget. Some other mental health and well-being services may include clinical consultations and health and wellness programs such as life and career coaching and financial and legal advisory.
The overall goal of an EAP is to provide employees with the tools and resources to be better equipped to address work and life challenges, including common concerns like stress management, substance use, burnout and more.

EAP services
Mental health programs aren’t one-size-fits-all.
The GreenShield Health EAP offers customizable options beyond employer-sponsored counselling to support your team’s well-being needs across the continuum of care with services designed to meet your employees wherever they are.
Counselling
No call centres, and no extensive wait times. Employees access a simple online system to book their phone, video, or in-person session with a therapist at their convenience.
Individual Counselling
Couples Counselling
Work, Health and Life Services
It takes more than just therapy to live and stay well. Our registered nurses, dieticians, coaches and trained experts are here to help your employees navigate all aspects of life and achieve their personal goals.
Work and Career
Health and Nutrition
Legal and Financial
Life Transitions
Specialized Clinical Services
Provide your workforce with more support at any moment. Add supplementary specialized care services for employee needs that expand beyond traditional counselling and EAP offerings.
Psychiatric Consultations and Collaborative Care
Substance Use Assessment and Treatment
Specialized Trauma Intervention and Treatment Services
Chronic Disease Management
Digital CBT
Digital CBT by GreenShield Health is a digital program that uses Cognitive Behavioural Therapy (CBT) to help people with anxiety and depression achieve their wellness goals.
Cognitive Behavioural Therapy (CBT)
Learn More
Webinars and Training
Gain access to specialized training and webinars that cover various topics to meet your organization's and its leaders' specific needs.
Learn More
Improve the health of your workplace with our free EAP eBook.
Common issues addressed by an EAP
Provide a better approach to long-term care solutions.
Comprehensive EAP providers offer a holistic approach to whole health, which allows employees to access health services beyond individual and couples counselling. Inkblot’s approach to a full spectrum of care includes support for life challenges and events, Individual or workplace crises, traumatic events, critical incidents, training, coaching, and much more.
Includes support for:
Nutrition
Legal issues
Stress management
Anxiety and depression
Substance use and addiction
Workplace burnout and conflict
Illness and disease management
Preventative health and well-being
Budgeting, investing and retirement
Family planning, parenting and eldercare
Credit management, tax planning and more

What are the benefits of an EAP?
Employee well-being support your team will actually use.
Traditional EAP providers make finding care complex and confusing. GreenShield Health's digital-first EAP makes it easy for your team to find the right support faster with our personalized therapist matching service, simple online booking and 360-degree care options available for all your organization’s needs. Choosing a more accessible EAP could lead to increased productivity, reduced absenteeism, higher motivation, improved job performance and lower disability costs.
No More This
Traditional EAP
Confusing and archaic 1-800 numbers decrease employee awareness and uptake.
It can take weeks for employees to find the right support.
Employees are matched based on whichever clinical experts are available.
Take a band-aid approach to care, stopping once the crisis is “solved” and benefits are up.
A fragmented network and system of referrals lead to high employee frustration.
More this
GreenShield's EAP
The easy-to-use digital-first approach leads to higher engagement than traditional EAPs.
Schedule a virtual appointment within 24-72 hours.
Employees use a personalized matching questionnaire to find their best therapeutic match based on clinical experience, cultural fit, language, religion, availability and more.
Seamless continuity of care after employee’s benefits max out. Get comprehensive short-term and long-term support—from the point of crisis to prevention.
Secure a complete solution for your organization’s unique well-being needs.
How to implement an EAP
Make staying healthy easier with personalized, accessible care.
Employee engagement is critical to the success of any benefits package. We explore how to introduce an EAP to your employees in our eBook, including the steps below.
Create an implementation strategy
Determine what you need to support a seamless EAP implementation for your employees. We offer the materials and resources required for your ideal implementation strategy.
Offer employee onboarding
Help your team navigate the platform with easy-to-use onboarding material provided by GreenShield Health. We also offer human resources and leadership training for those who need it.
Promote ongoing wellness resources
Take advantage of our promo materials and newsletter to help employees stay updated with available health services and wellness resources.
Add supplementary services as needed
Improve employee needs by partnering with our account management team to secure additional services and offerings. We’ll support the needs of your organization every step of the way!
What is the future of EAPs?
Better health for all starts with providing more accessible solutions.
Looking to the future of EAPs, there’s an opportunity to reinvent the health care and benefits experience to meet the needs of any organization. From filling prescriptions, booking therapy appointments, filing benefits claims and more — our solution, GreenShield+, will simplify the care experience by providing access to digital health and benefits offerings in one platform. This highly integrated solution will enable the following:
Better Access
Connect easily with thousands of health professionals without long wait times.
Better Convenience
Leverage services anytime, anywhere with effortless digital capabilities and seamless reimbursement of your benefits claims.
Better Integration
Stop repeating your story. Get personalized care and easier navigation with services that increasingly talk to each other and your benefits plan.
Better Health Outcomes
Leverage data-driven insights to take charge of your health and improve your quality of life.

Improve the health of your workplace with our free EAP eBook.
Fill out the form for your free copy of the employer’s guide to EAPs in the modern workplace.
%201.avif)