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Get in touch...

Questions or concerns about claims or coverage? Contact our Customer Service Centre (Mon to Fri 8:30 - 8:30 ET) at 1.888.711.1119. Other inquiries? See below.

Contact customer service

For all plan member questions about claims, benefit eligibility, payment status, etc…

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Products and Services

For plan advisor and plan sponsor inquiries about what we do.

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Thinking about applying for individual health coverage? Our advisors can help...

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Media Requests

For inquiries related to sponsorships, advertisements, media coverage and logos.

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HOW TO FIND US?

Click the cities below for our regional offices and contact information.

Southwestern region

Windsor

8677 Anchor Drive, P.O Box 1606
Windsor, ON N9A 6W1

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.265.5615
Sales Office (local): 519.739.1133

London

255 Queens Avenue, Suite 1220
London, ON N6A 5R8

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.265.4429
Sales Office (local): 519.673.4410

Central Region

Toronto

5140 Yonge Street, Suite 2100
Toronto, ON M2N 6L7

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.268.6613
Sales Office (local): 416.221.7001

Montreal

2020 -1002 Sherbrooke Street W
Montreal, QC H3A 3L6

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.855.789.9214
Sales Office (local): 514.788.8938

Western region

Vancouver

Three Bentall Centre

595 Burrard Street, Suite 833, Box 49265

Vancouver, BC  V7X 1L2

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.665.1494
Sales Office (local): 604.444.4408

Calgary

Bow Valley Square 4
250-6th Avenue SW, Suite 1220
Calgary, AB T2P 3H7

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.888.962.8533
Sales Office (local): 403.262.8533

Unclaimed property

“Unclaimed property” refers to property like cheques, refunds and other payments held by GSC that have not been accessed by or transferred to the owner within a prescribed period of time.

Click here if you believe you are the owner of unclaimed property, or want to know more about our process for returning it.

Not happy?

Stuff happens. We get that. So if you have an issue with a claim, your eligibility, payment status or anything else related to your benefits, our Customer Service Centre is here for you. You can call them toll-free at 1.888.711.1119 or contact them by email at:

Customer.Service@greenshield.ca

You can also click here for our customer complaint resolution process. Because we're happy if you're happy.