GSC Stories

Our publications are packed with info on industry and health trends, benefits plan tips and other (cool) GSC news. Take a look at some of our favourite articles. Happy reading.

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The Inside Story - February 2018


  • Thorny issues will persist in 2018, here’s how we’ll lessen their sting…
  • WHAT'S UP... Deal will cut generic drug prices by up to 40%, Update on opioids: 40,000 new starts for high-dose prescription opioids, Flu virus particularly aggressive, Study shows mindfulness helps create a less toxic workplace, GSC’s Health Study Roadshow is taking a break in ‘18


Download in Flipbook (best viewed on Chrome, Safari, or Firefox) or get a PDF...


And don’t miss episode five of GSC’s podcast, “And Now for Something Completely Indifferent…”, as David Willows interviews special guest Stephen Frank of the Canadian Life and Health Insurance Association. Check it out here


The advantage - February 2018
  • Another reason to get your plan members on the Change4Life® portal: The Mindfulness Program
  • GSC is offering Best Doctors
  • Glucose monitoring systems (GMS): An upcoming (optional) change to extended health services benefits for plan members managing diabetes
  • 2018 provincial dental fee guide adjustments
  • How can you keep your plan members informed about their benefits plan?
  • Changes coming soon to Online Services!


The Inside Story - December 2017
  • In health care, artificial intelligence is the future
  • WHAT'S UP... New! Alberta dental fee guide effective January 1, 2018, Medication synchronization improves adherence, High-price drugs accounted for 40% of patented drug sales in 2016, Prescription drugs are forecast to represent over 80% of Canada’s drug spending in 2017
Follow the Script - Winter 2017

Medical marijuana – where do we go from here?

  • Our winter issue of Follow the Script introduces GSC’s new medical marijuana product which will be launched early in 2018. In our “Behind the Counter” interview we discuss what plan members should expect from their pharmacists with our pharmacist, Leila Mandlsohn.


The Inside Story - November 2017
  • To treat and prevent mental health issues, open your mind to mindfulness
  • WHAT'S UP... Exercise and the prevention of depression, Biosimilar cost savings in the United States, The costs of tobacco use in Canada, 2012
The advantage - October 2017
  • Value-based Pharmacy set to hit the stage
  • Change4Life access for non-plan members now available
  • Quebec industry news roundup
  • An update on the new Alberta dental fee guide
  • OHIP+ coming January 2018

The Inside Story - October 2017
  • Artificial intelligence isn’t just a new buzzword... it’s a game changer, especially in managing claims
  • WHAT'S UP... GSC sails into uncharted waters again, Opioid crisis update: new statistics and new initiatives, Bringing drug industry payments out of the shadows 

Download in Flipbook (best viewed on Chrome, Safari, or Firefox) or get a PDF...

Follow the Script - Fall 2017
  • Off-label prescribing is the featured topic of our fall issue of Follow the Script, including what types of drugs are commonly prescribed off label and why, as well as GSC’s off-label drug policy. In our “Behind the Counter” interview, pharmacist Andrea Staruch talks to us about her experience with off-label prescribing both behind the counter and as consulting pharmacist at GSC.

     Read more…


The Inside Story - September 2017
  • It may not be comfort food… but the 2017 GSC Health Study serves up the facts
  • WHAT'S UP... Alberta dental fee guide sparks controversy, Quebec reaches agreement for generic prescription drugs, Health Canada may scale back Vanessa’s Law
The Inside Story - July/August 2017


Let’s celebrate by reflecting on how the health insurance industry and Canada’s approach to health have evolved over the years. Here are all the wonderful, worrisome — and sometimes wacky — turns along the way...

Follow the Script - Summer 2017
  • Tapping in to the drug pipeline
  • Behind the Counter
  • Drug Review at GSC
The Inside Story - June 2017
  • Is Health Care Delivering Value?
  • Community Giving Program: Education Foundation of Niagara – Medical Needs Fund
  • WHAT'S UP... Update on Opioids, New Reports Investigate the Value of Additional Community Pharmacy Services, Other News About Pharmacy Practice
The advantage - May/June 2017
  • Change4Life turns two!
  • Booklet and contract revisions for travel benefit
  • Helping your plan members find an eligible provider
  • New PST on health insurance premiums from 2017 Saskatchewan budget
  • Checked out lately?
The Inside Story - May 2017
  • Time to Listen to What Our Mouths Are Telling Us
  • Community Giving Program: The Umbrella Multicultural Health Co-operative – Umbrella Welcome Clinic
  • WHAT'S UP... 2017 Ontario Budget Proposes Pharmacare Program For Children and Youth, Significant Savings Possible With Hypertension Care by Pharmacists, Public Policy Paper About National Pharmacare
g(sc) TALK - Spring 2017
  • GSC's inaugural guide to (practical, functional) fitness fashion
The Inside Story - April 2017
  • Drug Pooling Is Part of the Solution, But Not the Whole Solution
  • Community Giving Program: Saskatoon Wellness Towards Community Health
  • WHAT'S UP... Initiatives Underway to Combat Opioid Misuse, $3.5 Million for Gift Cards to Nudge Smokers to Quit


Follow the Script - Spring 2017
  • De-mystifying the Trillium Drug Program (TDP)
  • Behind the Counter: Coordinating benefits plans in real life
  • Drug review at GSC...
The Inside Story - March 2017
  • Recent Television Coverage Investigates Canada’s Rising Drug Prices
  • WHAT'S UP... Nova Scotia Human Rights Board Rules in Favour of Covering Medical Marijuana, Draft Guideline Designed to Slow Canada’s Opioid Epidemic, The Cost of Smoking-Attributable Diseases Worldwide
  • Community Giving Program: Halton Peel Dental Association – Smile Days
The advantage - February 2017
  • Helping you keep your plan safe from fraud and abuse
  • 2017 provincial dental fee guide adjustments
  • Quebec Drug Insurance Pooling Corporation threshold changes for 2017
  • Pharmacies in Quebec to update billing practices thanks to legislation changes
  • Dietitian Health Coaching Update
The Inside Story - February 2017
  • Want to Keep Employees and the Financials of Your Benefits Plan Healthy?
  • WHAT'S UP... We’re Hitting the Road with the GSC 2017 Health Study, Proposed Federal Tax on Employer Health Benefit Contributions, Recent Research Sheds Light on Health Management Efforts
  • Community Giving Program: Homeless Connect Toronto
g(sc) TALK - Winter 2017
  • Gearing up for a healthy 2017 with GSC's Dietitian Health Coaching
  • Frontline CareTM in action: 211 and The Centre for Social Innovation
  • Darn' good health advice
The Inside Story - January 2017
  • Depression and the Medicalization of Sadness… Has “Treatment” Come to Mean “Drugs”?
  • WHAT'S UP... New Canadian Drugs and Substances Strategy, Ontario Pharmacists Now Giving Additional Vaccines, Chronic Condition Infographics
  • Community Giving Program: YWCA of Yellowknife


Follow the Script - Winter 2016
  • Pharmacy – 2016 in review
  • Drug review at GSC...
The Inside Story - December 2016
  • The Drug Landscape is Changing… Say Hello to Subsequent Entry Biologics
  • WHAT'S UP... Limits to Blood Glucose Test Strips, New Sleep Survey, Disease Management Support
  • Community Giving Program: Jubilation Residential Centres Inc.
The advantage - November 2016
  • Agreement with the manufacturer of Orkambi
  • Dietitian Health Coaching partners announced
  • Pharmacist Health Coaching update
  • Enhanced billing in Online Administration
  • More health data coming with Change4Life
The Inside Story - November 2016
  • Why are Opioids in the News Every Day?
  • WHAT'S UP... Fewer Women are Taking the Birth Control Pill, Canadian Medical Association Releases Recommendations for New Health Accord
  • Community Giving Program: Hope Place Centres
The Inside Story - October 2016
  • For Improving Health, “There’s an App for That”… But Do They Actually Work?
  • Community Giving Program: Salvus Clinic Moncton, Veith House
  • WHAT'S UP... New Research on Flu Vaccine and Statins
g(sc) TALK - Fall 2016
  • Up close and personal(ized): the future of medicine is upon us
  • New year, new site
  • Change4Life®: They made the change (and so can you!).
Follow the Script - Fall 2016
  • When less is best
  • Drug review at GSC...
The Inside Story September 2016
  • Community Giving Program: Horizons for Youth, Youth Without Shelter
  • Change4Life is Changing Lives!
  • WHAT'S UP... Conference Board of Canada Research About Specialty Medications, SEBs Shown Comparable to Brand-Name Counterparts, Eight Hours of Sitting Requires One Hour of Activity
    The Inside Story - July/August 2016
    • Personalized Medicine Represents a World of Possibilities
    • Community Giving Program: 2016 Grant Recipients
    • WHAT'S UP... Report Summarizes the First Healthy Canada Conference, Antidepressant Research in the News, Smoking Cessation Research in the News
    g(sc) TALK - Summer 2016
    • Exercise as an effective treatment? And it only takes 30 minutes...
    • Hacks 4 a Healthier Summer
    • Get online!
    Follow the Script - Summer 2016
    • An update on subsequent-entry biologic drugs (SEBs)
    • Drug review at GSC...
    The Inside Story - June 2016
    • GSC Tackles Mental Health
    • Community Giving Program: Cornerstone Housing for Women Foundation, Community Care City of Kawartha Lakes, LOFT Community Services, South Riverdale Community Health Centre, Dave Smith Youth Treatment Centre
    • WHAT'S UP... Prescription Drug Expenditures In Canadian Public Plans, Insight Into Health Care Trends, Update To Plan Member Online Services
    The advantage - May 2016

    What’s in this edition?

    • Pharmacist Health Coaching news
    • Registering for Plan Member Online Services
    • Going green with plan member booklets
    • Contract update: self-inflicted injury/suicide clause
    g(sc) TALK - Spring 2016
    • Introducing...the new (and improved)
    • Change4Life taking 2016 by storm!
    • Hacks 4 a Healthier Work Week: Track your steps!
    The Inside Story - May 2016
    • GSC Health Study 2015
    • Community Giving Program: Richmond Family Place Society, Providing Alternatives Counselling & Education Society, University of Victoria, Scarborough Women’s Centre, and Pine River Foundation
    • WHAT'S UP... Report On Diabetes, Future Health Care Approaches
    The Inside Story - April 2016
    • Straight Talk from the Doctor’s Office
    • Community Giving Program: Touchstone Family Association, Cerebral Palsy Association of British Columbia, Little Mountain Neighbourhood House Society, Heritage Skills Development Center, Canadian Centre For Women’s Education and Development
    • WHAT'S UP... Generic Drug Prices in Canada, Pharmacist Care for Cancer Patients, Sustainable Solutions Report
    Follow the Script - Spring 2016
    • Getting in Sync: Improving Adherence Through Medication Synchronization
    • Drug Review at GSC…
    The Inside Story - March 2016
    • Everyone Needs a Helping Hand…Especially for Tackling Chronic Conditions
    • Community Giving Program: Windsor-Essex Children’s Aid Foundation, Windsor Residence for Young Men, and Maryvale Children’s Mental Health Centre
    • What's Up ... Pan-Canadian Pharmaceutical Alliance, Healthy Brains at Work Report, and What’s Up at GSC
    The advantage - March 2016
    • New Features for GSC on the Go™
    • 2016 Provincial Dental Fee Guide Adjustments
    • Manitoba and Saskatchewan Exception Drug Status Programs – Coordination of Benefits
    • Specialty Drug PPN Enhancement for Ontario
    The Inside Story - February 2016
    • Asking the Tough Questions About Health Benefits Plans
    • Community Giving Program: Le Grand Chemin Centres, Médecins du Monde Canada (Doctors of the World Canada), and Exeko
    • What's Up ... News from Manitoba, Strep Tests in Nova Scotia, and Heart Month
    The advantage - January 2016
    • Reminder – GSC’s new Smoking Cessation and Maintenance Medication Fill Limits Programs
    • Web ShieldStats® makeover and enhancements
    • New cholesterol specialty drugs
    • New online dental claim submission
    The Inside Story - January 2016
    • The ChangeMakers: Moving the Benefits World Forward
    • Community Giving Program: Creative Vision Cares and Quest Community Health Centre
    • What's Up... Diabetes in Canada Continues to Rise, Working Towards Total Health in 2016


    Follow the Script - Winter 2015
    • From the Lab to the Pharmacy: The Drug Development Process
    • Reviewing Health Canada’s Drug Assessment Process
    The Inside Story - December 2015
    • Memorable Moments from The Inside Story in 2015
    • Community Giving Program: YMCA of Greater Moncton and YWCA Moncton
    • What's Up... The High Cost of Providing Benefits, PEI Adds Drugs to Formulary
    g(sc) TALK - November 2015
    • Your Health is (Literally) in Your Hands
    • Medication Adherence and Why You Should ‘Stick2It’
    The Inside Story - November 2015
    • The First-Ever GSC Dental Study
    • Community Giving Program: National Service Dogs, Youth Opportunities Unlimited, and Sanguen Health Centre
    • What's Up ... This Year’s Flu Season, Change4Life™ via GSC on the Go™, and Pharmacist Health Coaching Program
    The Inside Story - October 2015
    • Learn by Doing: The Behaviour-Change Journey
    • Community Giving Program: Calgary Dental Infection Program and Inn from the Cold
    • What's Up... Mental Illness Awareness Week, New Studies on Behaviour Change
    Follow the Script - Fall 2015
    • The New Blockbuster Drugs: Miraculous or Unaffordable…or Both?
    • Infusion Clinics
    The advantage - September 2015
    • Change to Secondary Coordination of Benefit Claims for Drugs
    • Quebec Bill 28 Update
    • New Claim Attachment Feature on Plan Member Online Services
    • providerConnect™ Enhancements
    The Inside Story - September 2015
    • It’s Back to School: Learning About Health Literacy
    • Community Giving Program: Spectra Community Support Services and Vita Manor
    • What's Up ... Hepatitis C Drugs, Don’t Leave Home Without Travel Insurance, Updates to providerConnect™
    The Inside Story - July/August 2015
    • The ChangeMakers: The Science of Behaviour Change
    • Community Giving Program: Restoring Smiles
    • What’s Up... Corporate Social Responsibility; Reports, Reports, and More Reports; GSC Preferred Pharmacy Network For Specialty Drugs
    The advantage - July 2015
    • GSC Introduces a Preferred Pharmacy Network (PPN) for Specialty Drugs
    • Adherence Support Services – Stick2It
    g(sc) TALK - July/August 2015
    • Introducing the Change4Life™ Rewards Store
    • Hacks 4 a Healthier Summer
    Follow the Script - Summer 2015
    • Pharmacy’s Perfect Storm
    • Pharmacists and the Business of Pharmacy
    The Inside Story - June 2015
    • The Health Study Version of Groundhog Day
    • GSC Frontline Care™: Access Alliance Multicultural Health and Community Services
    • What's Up... Smoking Studies Provide Intriguing Insights, Manitoba Pharmacare Adds New Drugs
    The advantage - June 2015
    • Psychotherapy and Homeopathy Regulation in Ontario
    • Hydrocortisone Status Change
    • Quebec Update - Bill 28
    • New Lancet Claim Submission Process
    g(sc) TALK - June 2015
    • Setting Goals for Yourself the S.M.A.R.T Way
    • Why the Change4Life™ Health Risk Assessment (HRA) is About to Be Your New BFF...
    The advantage - May 2015
    • GSC’s New Change4Life™ Health Portal is Here!
    • Plan Member Update
    The Inside Story - May 2015
    • The ChangeMakers: "Wake Up!" Not Your Typical Employee Wellness Campaign
    • GSC Frontline Care™: Welcome Hall Mission
    • What's Up... Health Canada Launches Product Inspection Databases, NS to Regulate Speech-Language Pathologists and Audiologists, PEI Adds 18 New Drugs to Formulary
    g(sc) TALK - May 2015
    • Things You Should be Doing on Plan Member Online Services – A Friendly Checklist
    • No, One Cookie Will Not Ruin Your Diet 

    The Inside Story - April 2015
    • Facts (and a Bit of Opinion) from the GSC 2014 Health Study
    • GSC Frontline Care™: Ontario 211
    • What's Up... Coming Soon - GSC's Change4Life™ Goes Online, World Eating Trends, Health Report Card Places Canada Eighth
    g(sc) TALK - April 2015
    • We Want to Pump (*Clap*) You Up!
    • Hacks 4 A Healthier Work Week
    Follow the Script - Spring 2015
    • Does Your Drug Plan Cover Methadone? Probably…
    • Dispensing Methadone
    The advantage - March 2015
    • New Hearing Aid PPN
    • 2015 Provincial Dental Fee Guide Adjustments
    • Generic Drug Pricing Update
    • New Speech Therapy Claim Guidelines
    The Inside Story - March 2015
    • Introducing Our Newest ChangeMaker: Diana McNiven, GE Canada
    • GSC Frontline Care™: CUPS Coordinated Care Team
    • What's Up... Plan Members Will Soon Have Access to Change4Life™ Online, Health Canada Makes it Easier to Access Health Information, PEI Launches New Vision Care Program for Children
    g(sc) TALK - March 2015
    • The Power of Giving Back – GSC’S Community Giving Program
    • We Have an App – GSC on the Go™
    The Inside Story - February 2015
    • We Really Are What We Eat — And More
    • GSC Frontline Care™: The Alex Youth Health Bus
    • What's Up... GSC on the Go™ – New Release, Smoking Cessation Study, Manitoba Adds Drugs To Pharmacare Programs
    g(sc) TALK - February 2015
    • A Look at What We’ve Been Up To Lately...
    • Health Benefits (As Explained by a 23 Year Old): Biologics Management Policy
    The advantage - January 2015
    • New Features for GSC on the Go
    • New Prescribing Authority for Nurse Practitioners
    The Inside Story - January 2015
    • Some Inspiration to Start the New Year! Introducing the ChangeMakers
    • GSC Frontline Care: REACH Community Health Centre Dental Clinic
    • What's Up... Submit More Types of Online Claims to GSC, PEI Adds Drugs to Pharmacare Programs, BC Changes Blood Glucose Test Strip Coverage
    g(sc) TALK - January 2015
    • Prophecy Alert…Our Predications for 2015
    • The Expanding Role of Nurse Practitioners (aka NPs)
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