Mental health knowledge centre

With so many excellent therapists on our team willing to share their knowledge and experience, we’re able to provide a vast selection of helpful articles they’ve written on a variety of mental health issues.

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Health
The Future of EAPs: How Employee Assistance Programs Are Evolving

Explore EAP market insights, employee wellness trends, and the future of workplace benefits. GreenShield Health breaks down key developments in EAP programs, wellness solutions, and employee support.

Health
What is an Employee Assistance Program (EAP)?

Learn about an Employee Assistance Program (EAP) and why it’s essential for HR leaders to support employee well-being, retention, and recruitment.

Health
What Are the Advantages of Employee Assistance Programs (EAP)?

Discover the benefits of Employee Assistance Programs, including enhanced mental health support, reduced absenteeism, and stronger workplace performance.

Health
How To Implement An EAP In The Modern Workplace

Discover the key steps to a successful Employee Assistance Program (EAP) implementation and strategies to promote health services that engage employees.

Health
How To Choose the Best Employee Assistance Program Provider

Learn how to choose the best Employee Assistance Program (EAP) provider. Know key criteria to evaluate and build a strong workforce health and wellness plan. Looking for the right Employee Assistance Program provider? Explore expert tips on what to consider when selecting an EAP to support employee well-being and productivity.

Cares
Health
Prescription drug coverage in British Columbia | GreenShield

Find financial help for prescriptions in BC. Our guide shows which public drug benefits program best fits your needs.

Enterprise
Health
Cares
Prescription drug coverage in Alberta | GreenShield

Find financial help for prescriptions in Alberta. Our guide shows which public drug benefits program best fits your needs.

Cares
Why seeing a therapist when you’re feeling good can be as beneficial as seeking support when you need it

Access free and personalized virtual therapy for women. Our matching tool connects you with a therapist who understands.

Cares
Therapy gave me the confidence and courage to take big steps in my life

Access free and personalized virtual therapy for women experiencing depression or anxiety. Our matching tool connects you with a therapist who understands.

Insurance
Claim Watch - It’s all your fault…

Chiropractor defrauds benefit plans by billing for unprovided treatments, blames his wife, gets suspended—thanks to Claim Watch team's investigation.

Cares
What programs help pay for medications in Nova Scotia?

Learn about financial assistance for prescription medications for those living in Nova Scotia. Our guide helps you find the right public drug benefits program for you.

Press
1 in 3 Canadians Would Quit Their Job for Better Mental Health Benefits, GreenShield Research Reveals

A new survey from GreenShield, Canada’s only national non-profit health and benefits provider, reveals a significant shift in the expectations of Canadian employees when it comes to mental health support in the workplace.

Insurance
Claim Watch - AI is not just a buzzword...

The Claim Watch team uses many resources and tools during their investigative process.

Cares
How healthy parent-child attachment relationships improve well-being

Join our webinar to learn why the Make the Connection program is vital for parents' mental health. Dr. Nicole Racine explains how early parent-child relationships impact a child's development. Register now!

Health
Enhancing orthodontic coverage to include virtual delivery via SmileDirectClub

Discover the convenience of virtual orthodontic care through Green Shield Canada's partnership with SmileDirectClub. Effective March 1, 2021, plan members can access licensed dentist-delivered treatment at a significantly lower cost, reducing financial and geographical barriers. Choose between in-person or virtual treatment, with SmileDirectClub handling claims electronically for a seamless experience. Benefit from GSC's commitment to accessible healthcare and improved health outcomes.

Health
Insurance
The Inside Story - Medical Cannabis: Budding health benefit or dying on the vine?

Discover the current state of medical cannabis in Canada and its impact on the health benefits industry. Despite its initial hype, only 3% of respondents have full insurance coverage for medical cannabis, leaving 94% with no coverage. Is medical cannabis a dying-on-the-vine situation?

Health
Insurance
The Inside Story - COVID-19 and health care in Canada...

Discover the impact of COVID-19 on health care in a retrospective look. Are we at a turning point for change? Lessons learned from the pandemic may finally push us towards addressing long-standing issues.

Insurance
The advantage - November 2021

Check out what’s new at Green Shield Canada in our November 2021 issue of The Advantage. Learn about our ongoing initiatives to improve healthcare experiences.

Insurance
The advantage - May 2021

Explore the May 2021 issue of The Advantage to see the latest efforts by Green Shield Canada in advancing health services and member benefits.

Insurance
The advantage - March 2021

Read about the recent developments at Green Shield Canada in the March 2021 edition of The Advantage. Find out how we are continuously improving to serve you better.

Insurance
The advantage - August 2021

Catch up on the latest updates from Green Shield Canada in the August 2021 issue of The Advantage. Discover what's new and how we're working to enhance healthcare services for our members.

Insurance
The advantage - Q1 2022

Start the year informed with Green Shield Canada's Q1 2022 updates in The Advantage. Stay connected with the latest in health care innovations and member services.

Cares
Health
Inkblot Therapy and GSBA Offering 10,000 Hours of Complimentary Virtual Mental Health Counselling to Canadian Women

Seeking mental health support during the pandemic? Room for Her offers Canadian women 10,000 hours of free online counseling sessions. Join today and prioritize your well-being.

Health
Insurance
Winter 2021 Edition - Ready or not, gene therapy is here

Discover how gene therapy is revolutionizing healthcare with Green Shield Canada (GSC). Learn about the latest treatments and their impact on health benefit plans.

Health
Insurance
Summer 2021 Edition - Biosimilars: Not the new kid on the block anymore

Discover the world of biosimilars and biologics on our website! Learn about the latest advancements in treatment options for serious illnesses at significantly lower costs.

Insurance
Upcoming gender-related enrolment updates

Learn about GSC's gender affirmation offering for benefit plans to support plan members through their gender transition journey. Read more in this GSC Update and The advantage.

Enterprise
Canada's most admired CEOs: leading with purpose

Discover how our President and CEO, Zahid Salman, earned the title of Most Admired CEO in the broader public sector category. Learn more about our commitment to 'Better Health For All'.

Cares
Which Type of Therapy Is Right for You?

Discover the right mental health support for you with GreenShield Cares’ Women’s Mental Health program. Learn more about therapy and find the right treatment today.

Cares
You’re not broken, you’re human: Tips and tools that helped me manage my mental health

Take the first step towards healing and self-empowerment. Our therapy services cater specifically to South Asian women, offering a safe and understanding environment. Break free from the stigma surrounding mental health and embrace the support you need to thrive.

Cares
What is internet-based Cognitive Behavioural Therapy (Digital CBT) and how can it help you?

Discover the transformative power of iCBT for mental wellness. Overcome barriers to care with online Cognitive Behavioural Therapy. Sign up for free today!

Insurance
The Inside Story: P is for Pandemic Again

Explore predictions, possibilities, promises, and partnerships for workplace health amidst the ongoing pandemic. Reflect on the evolving impact and renewed focus on employee wellness.

Health
Understanding obesity as a chronic disease

Learn about the science behind obesity as a complex chronic disease with serious health implications. Discover how excess body fat can lead to various medical complications and reduce lifespan.

Health
Insurance
GSC talk: We've got a bone to pick (make that a tooth to pick) with the Canadian health care system...

Green Door Project: Providing no-cost dental care to Canadians in need. Learn how GSC is changing the health care system for the better.

Insurance
Travel coverage enhancements coming to all Group plans as of January 1, 2023

Stay informed with the latest travel coverage enhancements for Group plans in the November issue of The advantage®. Learn about the improved support for plan members during unforeseen medical emergencies while traveling.

Enterprise
We Make a Difference…With Leadership that Transforms

Stay updated on GSC's gender affirmation offering for benefit plans. Find out about the terminology changes and enrolment updates in this GSC Update and The advantage.

Cares
The Current State of Women’s Mental Health in Canada

Take control of your mental health. Canadian women, particularly those from marginalized and racialized communities, are neglecting their well-being. Learn about the lasting consequences and barriers they face. Start your journey to self-care today.

Health
Insurance
Tranquility by Inkblot – GSC’s preferred iCBT program – now added to the Digital Clinic

Discover Tranquility by Inkblot, our preferred iCBT program, offering accessible and effective mental health care. Choose from self-guided or coach-assisted options. Preferred rates available for GSC plan members.

Insurance
The advantage - Summer issue

Get the scoop on Green Shield Canada’s latest projects and improvements in our Summer issue of The Advantage. See how we’re enhancing our services and offerings for you.

Health
Insurance
The New Change4Life is Coming

Experience the relaunch of Change4Life® with a fresh look and feel. Engage, participate, and win prizes through bonus draws and themed challenges. Plan sponsors gain strategic analytics and reporting insights. Stay tuned for the Change4Life app and more in 2022!

Insurance
Good news: Plan member self-enrolment is here!

Simplify benefits plan enrolment with our new self-enrolment tool. Plan members can update their information with ease, while administrators have full control over configuration details. Stay tuned for our upcoming online administration portal!

Health
Insurance
Providing substance-use management support

Discover accessible substance use management coverage through our partnership with ALAViDA, included in our Digital Clinic for GSC plan members. Add the Hello Premium Program to your benefits plan today!

Cares
What programs help pay for medications in Ontario?

Learn about essential medication programs in Ontario to help cover costs. Find out if you're eligible for public drug programs and how to access vital medications.

Cares
Private-public collaboration is key to unlocking healthcare for all

Explore the impact of universal health care in Canada through Zahid Salman's insightful opinion article. Learn how the system struggles to provide equal access to essential medicines, affecting millions of Canadians.

Cares
No One Told Me It’d Be Like Dating: Finding the Right Therapist

Don't let the fear of asking for help hold you back. Book your free therapy session today and take control of your mental health. Discover the power of therapy and find the support you need to thrive.

Cares
Prioritizing Your Mental Health

Take the first step towards self-care by scheduling a complimentary therapy session today. Discover the significance of prioritizing your mental well-being and find tailored strategies to make time for yourself

Health
Insurance
Ontario’s biosimilars policy and your drug plan

Stay informed about Ontario's biosimilars policy change! Learn how transitioning to biosimilars will impact drug coverage under the Ontario Drug Benefit program and GreenShield plan members in Ontario.

Insurance
Newfoundland and Labrador and Yukon also expanding use of biosimilars

Stay informed about the mandatory transition to biosimilar drug treatments in Newfoundland and Labrador and Yukon. Learn more about the NLPDP and Yukon drug programs here.

Cares
Mental health and teens: The moms are not alright

Erica Ehm: Discover how to support your teen's mental health while taking care of your own well-being. Book your free therapy session today.

Insurance
Managing your dependents’ information via GSC everywhere

Easily manage your dependent information for your benefits plan on the GSC everywhere website. Starting September 28, 2022, you can add, update, or remove dependents 24/7/365. No more paper forms!

Insurance
New Green Shield Canada Offering Positions Plan Sponsors to Support Plan Members in Their Gender Transition Journey

Green Shield Canada (GSC) introduces gender affirmation offering in all Group plans effective June 30, 2021. Covering transition needs beyond traditional benefits plans.

Insurance
National Day for Truth and Reconciliation

Learn about the National Day for Truth and Reconciliation and Orange Shirt Day, honoring residential school survivors and victims. Reflect, educate, and support reconciliation efforts with GSC.

Health
Maple – always quick, easy, and convenient!

Access a general practitioner within minutes from any device with Maple's telemedicine product. Choose from Standard or Premium PEPM models for plan sponsors. Contact us for a Maple quote today!

Health
Insurance
Introducing Inkblot’s Access offering – expanding your options to support plan member mental health

Discover how Green Shield Canada (GSC) is revolutionizing mental health services with digital solutions, providing accessible and comprehensive care for plan members.

Health
Increasing access to bilingual mental health services

Discover our expanded mental health services with the acquisition of BCH Consultants, adding 700 clinicians to our network. Click here for more information.

Enterprise
Insurance
Introducing JP Girard, GSC’s EVP & Head of Insurance

Join Green Shield Canada (GSC) on an exciting journey towards growth and innovation with JP Girard leading as EVP & Head of Insurance. With a focus on top-tier service and a coast-to-coast impact, GSC is shaping the future of insurance.

Insurance
Introducing CanAssistance, our new travel assistance partner

Stay informed about our new travel assistance partner, CanAssistance, as we transition from Allianz Global Assistance. Learn more about our seamless transition process and how it will not affect your GSC travel plan coverage.

Cares
How therapy helped with my postpartum depression

Discover the power of therapy and take control of your mental health. GreenShield Cares Women's Mental Health program offers personalized counselling matching to help you find the perfect therapist. Book your free therapy session today and prioritize your self-care.

Insurance
ICYMI: Services with our new travel assistance partner, CanAssistance, go live as of June 1

Introducing CanAssistance, our trusted travel partner starting June 1, 2023. With 30+ years of experience and a global network, we're excited to bring you their expertise. Rest assured, plan sponsors and members will experience no changes in coverage levels or plan details. No new ID cards or process changes. Access the CanAssistance website on June 1, 2023, for GreenShield members. Enjoy enhanced benefits like expert pre-trip assistance and a streamlined member experience with a single case number per trip. GreenShield will handle claims adjudication for groups with Provincial Replacement Plans, while CanAssistance provides emergency support and plan eligibility information.

Cares
How To Support Women From Marginalized and Racialized Groups In The Workplace

Learn from expert insights on workplace diversity, equity, and inclusion. Book your free therapy today with Registered Clinical Counselor Tricia-Kay Williams at Metamorphose Counseling.

Insurance
GSC Update - January 2023

Learn more about our Dietitian Health Coaching Program in Group Benefit Plans, designed to promote healthier food choices and prevent chronic diseases. Enhance your benefits plan today!

Insurance
GSC Talk - April 2022

Discover the Mindfulness Program on Change4Life® - a game-changer for managing life's challenges. Complete sessions by June 30 for a chance to win a $200 gift card prize package!

Health
Insurance
Helping plan members live their healthiest lives, no matter where they are

Learn more about our Dietitian Health Coaching Program in Group Benefit Plans, designed to promote healthier food choices and prevent chronic diseases. Enhance your benefits plan today!

Cares
GSC releases inaugural Social Impact Report

Learn about GSC's commitment to social impact through our Community Investment, Corporate Citizenship, and Shared Value initiatives in our 2020 report.

Insurance
GSC Talk - February 2023

Discover the first Change4Life® challenge for 2023! Earn points, bid on rewards, and join quarterly challenges. Plus, qualify for a bonus draw and collect bonus points. Start today!

Cares
GSC now certified with Buy Social Canada

GSC is now a Certified Social Enterprise at Buy Social Canada, leading the way in embedding social, cultural, and environmental purposes into our business.

Health
Insurance
GSC partners with HALEO Clinic (HALEO)

Learn about the detrimental effects of poor sleep on mental and physical health, including depression, anxiety, addiction, and immune system disorders. GSC's collaboration with HALEO offers plan sponsors access to effective solutions for screening, diagnosing, and treating sleep disorders, enhancing workforce health and productivity.

Insurance
GSC enhances standard travel plans with new quarantine coverage

GSC introduces quarantine coverage for fully vaccinated travellers who test positive for COVID-19. Get peace of mind with our updated travel plans, including meal, accommodation, and medical expense coverage.

Cares
GSC certified as an Imagine Canada Caring Company

Discover the impact of companies investing 1% of their profits back into the community. GSC is proud to be a certified Caring Company with Imagine Canada, leading the way in social impact by investing over 5% of our surplus in initiatives that support our communities. Explore our 2020 Social Impact Report for more details.

Enterprise
Green Shield is a Waterstone Human Capital Most Admired Corporate Culture Winner

Discover how Green Shield's culture of social impact drives our mission for better health for all. Be a part of our team of noble challengers today!

Cares
Finding a queer South Asian therapist helped start my healing journey

Jamie Pandit: Embrace authenticity. Join me on a journey from concealing my transgender identity in the South Asian community to chasing joy and prioritizing self-acceptance. Book your free therapy session today.

Insurance
Green Shield Canada launches GSC everywhere, its new member website and app

Discover the new GSC everywhere platform and mobile app by Green Shield Canada (GSC). Streamline your online claims submission and access vital health information with ease. Join millions of Canadians in experiencing this innovative digital experience today.

Insurance
Coming soon! Save time and empower plan members with our self-enrolment feature

GSC is introducing a plan member self-enrolment feature this spring, providing plan administrators with flexibility and control while empowering plan members. Join us on the journey towards a fully digital enrolment experience!

Enterprise
Insurance
Dental fee guide adjustments for 2022 – a summary for plan sponsors and advisors

Stay informed about dental fee guides in Canada with Green Shield Canada (GSC). Learn how changes in fees impact your dental plan in 2022. Get transparency on dental costs and make educated decisions.

Insurance
Expanded list of eligible conditions for medical cannabis

Discover GreenShield's medical cannabis product offering for incorporating into benefits plans with enhanced oversight and rigor. Learn more about our MC product's approved medical conditions and how it can benefit your plan today.

Enterprise
Health
Insurance
Driving substance use management with personalized, virtual support from ALAViDA, a LifeSpeak company

Discover ALAViDA's Hello Premium Program, a confidential and accessible virtual care solution for individuals seeking to manage substance use. With a connected model of care, plan members can successfully balance work and home responsibilities.

Insurance
Coming soon! Dependent management via GSC everywhere

Discover the new real-time dependent management feature on the GSC everywhere website. Plan members can easily update and manage their dependents' information, saving time and eliminating paperwork. Available from September 28, 2022.

Health
Closing off 2022 with… a contest!

Complete your health risk assessment (HRA) on Change4Life® health portal by Dec 31 for a chance to win a $200 gift card prize pack. Earn points to bid on gift cards and improve your overall health. Join now!

Cares
Celebrate and learn about the history and culture of First Nations, Metis and Inuit peoples this National Indigenous History Mon

Celebrate National Indigenous History Month with GSC! Join us in reflecting on Canada's Indigenous peoples' history, supporting Indigenous businesses, and promoting mutual respect and shared prosperity.

Insurance
An update to GSC’s COVID-19 quarantine coverage

Discover the benefits of GSC standard travel plans for Fully Vaccinated Travellers who test positive for COVID-19 during their trip. Get coverage for meal, accommodation, medical expenses, and more up to $1,500. Effective July 1, 2022, these benefits are available to all plan members.

Insurance
An important update about group travel assistance

Stay informed about the transition of Allianz Global Assistance out of the group travel assistance business in 2023. Rest assured, we are working on a new solution to continue providing high-quality services to our valued clients and members.

Insurance
British Columbia’s free contraceptives program and your drug plan

Discover British Columbia's new program for fully reimbursing prescription contraceptives. No registration required, simply present your prescription and BC Services Card at the pharmacy.

Administration
Insurance
2022: Drug trends & strategic insights report

Stay informed with HBM+'s third annual Drug Trends and Strategic Insights report. Gain valuable insights into specialty drugs, biologics, biosimilars, and the impact of new chronic disease therapies. Explore COVID-19-related therapies and future drug trends. Download the report today!

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Get started to improve your mental health

Getting started with therapy

A step-by-step guide to therapy from GreenShield Health

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How to choose your therapist

Why finding the right therapist makes all the difference

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Feel better, your way

Get free access to self-paced Digital Cognitive Behavioural Therapy

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