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How to get started with therapy

With GreenShield Health, it’s easy and convenient to take control of your mental health. Here’s a quick guide to getting started.

Match with a Canadian-licensed therapist in minutes

Book your first appointment as soon as tomorrow

Get free access to Digital Cognitive Behavioural Therapy

A woman smiling while looking at her laptop, representing the process of matching with a licensed therapist for a virtual therapy session in Canada via a digital mental health support platform.

Step 1

Choosing the right therapist for you

Once you’ve found a therapist you like, you can set up a free 15-minute video consultation to ask questions and see if there’s a fit. If you’d like to explore other options, simply arrange another consultation with a client-therapist

Step 2

What to expect in your first therapy session

During your appointment, you’ll share your background and current situation with your therapist, as well as what you’re hoping to achieve through therapy. Your therapist will also explain how patient-therapist confidentiality works.

A woman waving during her first virtual therapy session in Canada, showing how to start therapy with a licensed therapist online therapy session.

A woman smiling while using her smartphone and laptop, illustrating how to start therapy and maintain a consistent mental health journey through a digital mental health support platform.

Step 3

Continuing your therapy journey

As your therapy sessions continue, you’ll have a supportive environment to discuss your feelings and experiences. You’ll also build coping strategies and learn practical tools to help you achieve your mental health goals.

How to get started with therapy  from GreenShield Health

Access confidential mental health care and support in 3 easy steps

A mobile phone displaying the GreenShield+ email verification screen, a digital mental health support platform used to access a virtual therapy session in Canada.

Ready to get started with a free consultation?

Create a free GreenShield+ account in minutes to find your therapist and start feeling better today.

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Therapy that fits your life

How GreenShield Health makes it easier to prioritize your mental health

A woman in a hijab smiling while using a laptop to learn how to choose a therapist and get started with online mental health therapy.

How to choose your therapist

Why finding the right therapist makes all the difference

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Feel better, your way

Get free access to self-guided Digital Cognitive Behavioural Therapy

Frequently Asked Questions

Your therapy questions answered

You start by completing a short questionnaire or using our personalized therapist matching tool to tell us what you’re looking for, like your preferences (for instance, language or cultural identity), unique needs, and mental health goals.

From there, you’ll receive a curated list of therapists to choose from. We offer free, unlimited 15-minute video consultations with our therapists so you can meet them before deciding whether they are the right fit.
Absolutely. Your personal information is confidential and protected, and your therapy sessions are private, encrypted, and never recorded or stored. Everything that happens during your sessions is strictly and legally confidential between you and your therapist.  

Your personal information, including your name, address, and therapist notes, is stored on a dedicated, protected server in Canada or the United States, depending on your location. This data is encrypted to the highest standards and audited regularly (SOC 2 certified). Please review our Privacy Policy for full details.