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Episode 14: The evolution of the insurance industry

Episode 14, December 11, 2018

In episode 14, hosts Sarah and David welcome two guests to the studio – Ben Harrison, Partner at Portag3 Ventures, and GSC’s Director of Strategic Innovation, Erin Crump. They discuss the world of Fintech/Insurtech start-ups/new ventures, the emerging focus on the customer experience, and whether the word “disruption” is a meaningful one.
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Episode 13: On the air with Stephen Frank

Episode 13, December 03, 2018

In Episode 13, hosts Sarah Murphy and David Willows sit down with the CLHIA’s President and CEO Stephen Frank to talk about a wide range of meaty industry topics, including one of the most talked about industry initiatives, CLHIA’s G(uideline)19.
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Episode 12: Re-imagining Health Benefits

Episode 12, September 11, 2018

In episode 12, hosts Sarah and David, along with guests Erin Crump (GSC’s Leader of Strategic Innovation) and Ned Pojskic (GSC’s Leader of Pharmacy and Health Provider Strategy), discuss why private health benefits plans have been so static for so long, and why measuring value (health outcomes) for spend has not been made a priority in Canada.
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Episode 11: "Customer Experience" and the insurance industry

Episode 11, August 17, 2018

In episode 11, hosts Sarah and David welcome guest Steve Mast, President and Chief Innovation Officer at Delvinia. Steve defines the concept of “customer experience” and how employee engagement contributes to it.
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Episode 10: Value-based Benefits

Episode 10, June 18, 2018

In episode 10, hosts Sarah and David celebrate the recording of the tenth podcast and discuss the topic of value-based benefits with guests Ned Pojskic, GSC’s Leader of Pharmacy and Health Provider Relations, and William Chung, Shoppers Drug Mart’s Senior Vice President of Payor Partnerships and Pricing.
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Episode 8: Putting pharmacogenomics to the test...

Episode 8, April 10, 2018

In episode 8 of GSC’s podcast, we talk to pharmacist and researcher John Papastergiou, as well as Ned Pojskic, our pharmacy strategy leader, about the research project GSC is currently sponsoring, looking at pharmacogenomics testing and patient outcomes in a community pharmacy.
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