Delivering Better Health
ENTERPRISE CLINICAL OFFICE
Better Health for All is not just our mission — it’s our responsibility. With millions of Canadians struggling to access coverage and care, healthcare systems under strain, and chronic diseases on the rise, now is the time for bold, tech-enabled, scalable solutions.
To drive this much-needed health innovation forward, we established an Enterprise Clinical Office (ECO) in 2024. Its mandate is to ensure the highest standards of clinical quality and safety while advancing new health programs, products, and services that improve care at scale. By leveraging data, research, and partnerships, the ECO plays a critical role in shaping GreenShield’s approach to equitable, integrated health and benefit solutions that prioritize access, convenience, and measurable health outcomes.
Our ECO is purpose-built to position GreenShield as a leader in delivering the most impactful benefits, programs, products and services. Its team includes physicians, nursing and pharmacy executives, national policy leaders, health systems researchers, data scientists, and health system designers, all working together to create innovative solutions built around the needs of Canadians. The ECO ensures that every decision across the organization prioritizes improving health at scale, embedding clinical, scientific, and health industry rigor to drive meaningful health outcomes. GreenShield is dedicated to removing barriers in health and benefits through our innovative payer-provider model. The mandate of the ECO ensures the continuous enhancement of our integrated, cost-effective, and outcomes-driven approach, fostering a healthier future for all Canadians.
New product
highlights
highlights
Chronic Disease Management
GreenShield’s Chronic Disease Management (CDM) program is designed to adapt to the complexity of people’s lives, making it easier to navigate their health challenges. By integrating leading evidence-based care principles into the user-friendly GreenShield+ ecosystem, the program delivers personalized, clinician-guided support. Delivered by virtual care teams, this nurse-led program offers tailored care plans, preventive strategies, and clinical interventions to help individuals manage and prevent chronic conditions such as diabetes, heart disease, obesity,
mental health challenges, and chronic pain.
Care Navigation
GreenShield’s innovative care navigation simplifies the healthcare journey by helping individuals effortlessly find, access, and engage with health resources tailored to their unique needs. Whether through a self-guided chat or live expert support via text, voice, or video, this intuitive new GreenShield+ interface eliminates the guesswork by offering personalized service and resource recommendations.
