Delivering Better Health
GreenSHield+ simplifies health and benefits
In 2024, we continued to enhance the GreenShield+ experience, designed to empower individuals to understand their benefits, seamlessly connect with care, and take charge of their health like never before. We further integrated our products, and introduced new features such as care navigation, chronic disease management support and personalized well-being tools to help more Canadians achieve better health outcomes.
GreenShield+ by the numbers (2024)
3 million
Claims filed and care appointments accessed
4 in 5
Users return to GreenShield+ monthly, reflecting high engagement and retention
4.8 Stars
GreenShield+ app store rating
Users are now logging in two to three times per month, with engagement growing over 20% month-over-month since January 2024.
Auto-coordination with healthcare spending accounts has increased 11% since 2023, simplifying claims submissions and enabling faster reimbursements.
Auto-coordination with healthcare spending accounts has increased 11% since 2023, simplifying claims submissions and enabling faster reimbursements.
