Why Buy Our Plans

As a purpose-driven, non-profit organization, GreenShield combines insurance benefits with access to trusted health providers to simplify your health journey. Our personal health coverage puts you first, with a commitment to improving health outcomes for all Canadians.

Guaranteed Acceptance

For many plans, your coverage is approved even if you have a pre-existing medical condition.

Comprehensive Coverage

Each plan includes a wide range of health benefits to support your needs, from everyday care to unexpected events.

Clear Pricing

Easy to understand pricing structure based on age, province of residence and your demographic (single, couple or family coverage).

Coverage and Care, All in One Place

GreenShield is the first organization in Canada to operate as a payer-provider. We offer insurance, administering benefits, and paying claims as a payer, while offering health services such as mental health, pharmacy, and medical services as a provider. Being a payer-provider enables us to simplify access to care, remove administrative barriers, and improve health outcomes for our customers.

Through GreenShield Cares, our profits go back into improving the health and well-being of Canadians. We partner with community organizations to expand access to health services and co-create new, culturally appropriate products and services, scaling our impact and growing our business. 

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GreenShield Mental Health provides secure, virtual mental health therapy with an added level of comfort and personalization. Our advanced matching technology makes it easy to connect with the qualified therapist who meets your needs and reflects what matters to you. Our matching process takes into consideration the clinical specialty and credentials of the therapist, your personal preferences, language, cultural background, religion, and more. Plus, virtual video counselling eliminates geographical barriers and the need for you to travel to appointments.

Looking for help in-between sessions? We also offer digital resources like articles, videos, and other resources that you can access at your leisure.

Every GreenShield Insurance plan includes two hours of individual and two hours of couples virtual counselling. There are no out-of-pocket expenses for these four hours of therapy. To continue your therapy journey, additional virtual sessions are easy to arrange and eligible for coverage under the Psychology benefit of your GreenShield Insurance plan.
Pharmacogenetic testing can help your doctor choose the right medication and dose for you, based on your genetic makeup.

If you’re living with moderate to severe depression or anxiety and your current medication isn’t working, you may qualify for this benefit under your GreenShield Insurance plan. The test is simple. GenXys will send a kit to your home, you swab your lower gums, and return the sample.

Your doctor will get a personalized report to help guide your treatment, and you’ll have access to it for life. Because your DNA doesn't change, the report can support future care decisions too.

Pharmacogenetic testing is provided by GenXys Health Care Systems Inc. and is eligible for coverage under the Medical Services benefit if medical criteria are met.
Every GreenShield Insurance plan includes multi-trip emergency medical travel coverage. That means you're protected on multiple trips each year, without needing to buy separate insurance every time you travel.

Your travel coverage continues alongside your other benefits, no matter your age, as long as your premiums are up to date. It’s just one more way GreenShield combines coverage and care in one place, so you focus on the journey, not the paperwork.
As a GreenShield Insurance customer, you get access to virtual physiotherapy through Phzio Canada at a discounted rate. These sessions are delivered by licensed, registered physiotherapists and are eligible for coverage under the Physiotherapy benefit included in all GreenShield Insurance plans.

It’s convenient and effective care you can access from home. Your benefits go further while bringing coverage and care together in one place.
As a GreenShield Insurance customer, you have free, unlimited access to phone-based legal advice through our partner, Foundever Assistance Services Corporation. Lawyers are available to guide you through many areas of law, from family and criminal to wills, real estate, and civil matters.

You can also request a simple legal letter, have documents (six pages or fewer) reviewed, and receive referrals to local lawyers who offer a 25% discount if fees are paid within 30 days (excluding real estate).

If you’re dealing with identity theft, Foundever will assign a consultant to support you through the full restoration process. Plus, Lifestage Care gives you access to helpful resources for finding care for aging parents or ailing children.

Support and Programs Available With All Plans

Every GreenShield Insurance plan includes the following:

Effective Mental Health Support That’s Right For You

In any given year, 1 in 5 people in Canada will personally experience a mental health concern. By age 40, about 50% of the population will have had a mental health concern.¹ GreenShield Mental Health offers an easy-to-access way to connect with counsellors and supports to help you start feeling better.

Using advanced technology, GreenShield Mental Health offers a unique and robust matching process that makes it easy to connect quickly with qualified counsellors who meet your needs and reflect what matters most to you.

Virtual Therapy

With GreenShield Insurance plans, you can access virtual appointments with your counsellor within 24 to 48 hours of your initial online assessment. Forget commutes to appointments or long waits because of where you live. With virtual therapy, geography is no concern.

All Plans Offer Coverage for Virtual Therapy

All GreenShield Insurance plans include two hours of individual counselling and two hours of couples counselling. There are no out-of-pocket expenses for these four hours of therapy. If you’d like to continue your therapy, additional virtual sessions with GreenShield Mental Health are easy to arrange and eligible for coverage with the psychology benefit of your GreenShield Insurance plan.

¹Source: cmha.ca

Tools and Resources for Better Health

GreenShield+ offers a variety of mini-courses, activities, and resources to help you take control of your health and well-being.

Mini-courses and Activities

Dive into mini-courses and activities on key health topics like nutrition, smoking cessation, physical activity, and more.

Well-being Wins

Complete challenges and activities to reinforce your learning, and earn points toward Well-being rewards.

Skip the Lines and Connect Virtually with a Healthcare Practitioner

Connect with healthcare professionals without visiting a clinic. Virtual care offers timely support for those in remote areas, with mobility challenges, or in need of quick medical advice.

Virtual Telemedicine

Consults with healthcare practitioners occur on an on-demand or appointment basis via instant messaging, video, or audio.

Meet with the Right Provider for Your Needs

Telemedicine through GreenShield+ encompasses a wide range of medical services, including: access to a healthcare professional within minutes on any device, anytime.

GreenShield+

Coverage and Care On the Go

As a GreenShield customer, your plan includes access to GreenShield+, our free app designed to make managing your health insurance easy, convenient, and accessible wherever you are.

Our Founding Story: The Better Way

One day at the pharmacy, our founder Bill watched as a mother was forced to choose between buying medicine for herself or her child. Naturally, she chose to forgo her own medication. In Bill’s words, "To see a mother go without the medicine she herself needed in order to buy a prescription for her sick child is a moving experience. There had to be a better way…" 

That moment sparked a mission to deliver not just coverage—but care, too. Today, we bring both together through personal health insurance, innovative tools, and community initiatives like GreenShield Cares, helping more Canadians access the support they need to live well.

Caring is in our DNA.

Social impact drives our purpose, and our commitment to advancing health equity touches everything we do.  

As a non-profit social enterprise without shareholders, we prioritize and reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we've committed $75 million to improve the health of over one million Canadians by the end of 2025, focusing on mental health, essential medicines, and chronic disease management.   

All in pursuit of Better Health for All.