For all plan member inquiries relating to claims, benefit eligibility, online services, or payment status, etc.
For all plan member inquiries relating to claims, benefit eligibility, plan member and provider online services, or payment status, etc…
For inquiries relating to our individual products (e.g. purchasing an individual plan).
For plan advisor and plan sponsor inquiries about what we do.
For inquiries related to sponsorships, advertisements, media coverage and logos.
Should you have any questions or concerns, please do not hesitate to contact our Customer Service Centre (Monday to Friday 8:30 - 8:30 ET) at:
1.888.711.1119.
3433 North Road, Suite 220 Burnaby, BC V3J 0A9
Contact Us Toll free: 1.800.665.1494 Local: 604.444.4408 Fax: 604.444.4413
Bow Valley Square 3 255-5th Avenue SW, Suite 710 Calgary, AB T2P 3G6
Contact Us Toll free: 1.888.962.8533 Local: 403.262.8533 Fax: 877.612.1159
5140 Yonge Street, Suite 2100 Toronto, ON M2N 6L7
Contact Us Toll free: 1.800.268.6613 Local: 416.221.7001 Fax: 416.221.0350
2020 -1002 Sherbrooke Street W Montreal, QC H3A 3L6
Contact Us Toll free: 1.855.789.9214 Local: 514.788.8938
255 Queens Avenue, Suite 1220 London, ON N6A 5R8
Contact Us Toll free: 1.800.265.4429 Local: 519.673.4410 Fax: 519.673.3097
8677 Anchor Drive, P.O Box 1606 Windsor, ON N9A 6W1
Contact Us Toll free: 1.800.265.5615 Local: 519.739.1133 Fax: 519.739.0200