Get in touch...

Questions or concerns? Contact our Customer Service Centre (Monday to Friday 8:30 - 8:30 ET) at 1.888.711.1119. Or for more specific inquiries, click one of the links below.

Contact customer service

For all plan member questions about claims, benefit eligibility, payment status, etc…

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Products and Services

For plan advisor and plan sponsor inquiries about what we do.

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Talk to an advisor

Thinking about applying for individual health coverage? Provide us with some information and one of our advisors will follow up with you with all the details.

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Media Requests

For inquiries related to sponsorships, advertisements, media coverage and logos.

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HOW TO FIND US?

Click the cities below for our regional offices and contact information.

Southwestern region

Windsor

8677 Anchor Drive, P.O Box 1606
Windsor, ON N9A 6W1

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.265.5615
Sales Office (local): 519.739.1133
Fax: 519.739.0200

London

255 Queens Avenue, Suite 1220
London, ON N6A 5R8

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.265.4429
Sales Office (local): 519.673.4410
Fax: 519.673.3097

Central Region

Toronto

5140 Yonge Street, Suite 2100
Toronto, ON M2N 6L7

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.268.6613
Sales Office (local): 416.221.7001
Fax: 416.221.0350

Montreal

2020 -1002 Sherbrooke Street W
Montreal, QC H3A 3L6

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.855.789.9214
Sales Office (local): 514.788.8938

Western region

Vancouver

3433 North Road, Suite 220
Burnaby, BC V3J 0A9

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.800.665.1494
Sales Office (local): 604.444.4408
Fax: 604.444.4413

Calgary

Bow Valley Square 3
255-5th Avenue SW, Suite 710
Calgary, AB T2P 3G6

Contact Us
Customer Service: 1.888.711.1119
Sales Office (toll free): 1.888.962.8533
Sales Office (local): 403.262.8533
Fax: 877.612.1159

Not happy?

Click here for our customer complaint resolution process. Because we're happy if you're happy.