Update on MOVEit Data Breach
July 21, 2023: As noted previously, Green Shield Canada has been working closely with an external third-party team to confirm if there was any impact to Green Shield Canada systems. This investigation has concluded and shows no indication of any access to or impact on systems other than the targeted MOVEit Transfer application.
We are actively monitoring and responding to this developing situation and will be contacting any clients and individuals whose data is confirmed as being compromised so that they can take any necessary precautions. We will continue to update this webpage as new information becomes available.
July 7, 2023: Green Shield Canada continues to investigate impacts of the MOVEit software vulnerability. We are actively monitoring and responding to this developing situation and thank you for your patience.
As noted previously, we are working closely with an external third-party discovery team to confirm the specifics of any impact. Evidence continues to suggest that the impact was contained to a limited set of files transferred through the MOVEit file transfer service, and not through any other part of Green Shield Canada’s network infrastructure. GreenShield Health (i.e. Inkblot, Tranquility, BCH Consultants and The Health Depot) is not impacted by this situation.
We will be supporting any individuals whose data is confirmed as being compromised, so they receive the necessary support and guidance. We will continue to update this webpage as new information becomes available.
June 30, 2023: Green Shield Canada continues to investigate impacts of the globally exploited MOVEit software vulnerability.
While the full extent of this incident is still being determined, evidence continues to suggest that the impact was contained to a limited set of files transferred through the MOVEit file transfer service, and not through any other part of Green Shield Canada’s network infrastructure. As previously mentioned, GreenShield Health (i.e. Inkblot, Tranquility, BCH Consultants and The Health Depot) is not impacted by this situation.
We are working diligently with an external third-party discovery team to confirm the specifics. We remain committed to supporting any individuals whose data is confirmed as being compromised, ensuring they receive the necessary assistance and guidance. Clients that are directly impacted will be contacted privately.
We appreciate your patience as we work to resolve this situation and will continue to update this webpage as new information becomes available.
June 21, 2023: Green Shield Canada continues to investigate impacts of the globally exploited MOVEit software vulnerability. While the full extent of this incident is still being determined, we know that limited data was impacted and that this was contained to the MOVEit file transfer service, and not through any other part of Green Shield Canada’s network infrastructure. As previously mentioned, GreenShield Health (i.e. Inkblot, Tranquility, BCH Consultants and The Health Depot) is not impacted by this situation.
We are working diligently with an external third-party discovery team to confirm the specifics and we remain committed to supporting any individuals whose data is confirmed as being compromised, ensuring they receive the necessary assistance and guidance. Clients that are directly impacted will be contacted privately.
We have no further updates currently, and we appreciate your patience as we work to resolve this situation. We will continue to update this webpage as new information becomes available.
June 14, 2023: Green Shield Canada, an entity within the broader GreenShield enterprise, is investigating the impact of a software vulnerability in MOVEit, a third-party file transfer system, that is used by Green Shield Canada, to transfer stakeholder information. The MOVEit cyberattack is reported to have affected many businesses across the globe which use the software.
Our team is working closely with external cybersecurity experts to determine what information may have been compromised. While the investigation is ongoing and the full extent of this incident is still being determined, limited data has been captured by the cybercriminals via the MOVEit software, and not through any other part of Green Shield Canada’s network infrastructure. Further, GreenShield Health (i.e. Inkblot, Tranquility, BCH Consultants and The Health Depot) is not impacted by this situation.
As the investigation progresses, we will support individuals whose data has been compromised, ensuring they receive the necessary assistance and guidance.
We urge anyone who conducts business with us to remain vigilant and be cautious of any suspicious phone calls, emails, text messages or any requests for sensitive or personal information such as passwords or financial information purporting to be from Green Shield Canada, or otherwise. Please exercise caution and refrain from clicking on unfamiliar links or sharing sensitive information with individuals claiming to represent Green Shield Canada unless you are expecting such communication from us.
Green Shield Canada remains committed to the security and trust of our stakeholders. We appreciate your patience, support, and cooperation as we work diligently to resolve this situation.