You have two options for submitting your claims to GSC:

Option #1: Have someone do it for you (preferred)

Many health care professionals will submit claims on your behalf. All you have to do is ask them to submit your claims online, directly to GSC. This is good for you because you don’t have to worry about any paperwork or in some cases, even paying out-of-pocket for the service (except for the portion not covered by your benefit plan).

Option #2: Do it yourself (not so preferred)

Some providers cannot electronically submit claims, so in this case you will need to pay your health care practitioner directly and submit the claim yourself. For this, you will need a claim form, a printer (to print the claim form), a pen (to fill in the claim form), a photocopier (to take a copy for your records), and a stamp to put on the envelope (wouldn't it be better if your health service provider submitted your claim?). Here are a few other tips:

  • Visit ‘Forms’ to print the claim form you need. Convenient pre-filled personalized claim forms are available via Plan Member Online Services. You really should register.
  • Complete the claim form and sign in the appropriate spot. Remember to include your GSC ID number (found on the front of your ID card). If the claim is for a dependent, include the dependent’s ID number (found on the back of your ID card).
  • Be sure to include your original receipts and remember to take a photocopy for your records.
  • Double check that you have provided your full mailing address.

Send the form to the GSC address indicated on the form. It must be received within 12 months from the service date (unless otherwise stated in your benefit plan documentation).