So should you…
Health and dental benefits coverage is vital to your overall health, and can be an important part of your overall compensation package. The cost of providing these benefits continues to rise each year. You can help to control these costs by being a more informed consumer. Listed below are some helpful hints to keep in mind when receiving health care services.
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Protect your GSC ID number – never sign a blank claim form. You should always verify what you are signing and only sign a claim form on the date that the product/service is received or picked up.
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Accept only those services and products that you need and will use. Don’t fill a prescription if you don’t intend to take the medication.
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Read your Explanation of Benefits statement like you would your credit card statement – question services or products you don’t recognize. If your provider submits your claim directly to GSC, then you won’t receive a claim statement from us. Visit ‘Claims Information’ via GSC’s Plan Member Online Services (link to sign in page) for a look at claims billed on your behalf.
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Complete the claim audit questionnaires when you get them. These help us protect all of our plan members and their benefit plans from abuse, misuse and overuse.
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Sign the ‘Release of Information Authorization Form’ when requested. This gives us permission to review your claims information to make sure claims are appropriately and properly submitted on your behalf.
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Always ask how much is being billed to your benefit plan.
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Make sure your health care practitioners are licensed with the appropriate regulatory agency or association.
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Watch out for providers requesting a list of your covered benefits and the plan maximums.