Your unique GSC ID number is located on the front of your ID card, underneath your name. GSC ID numbers for dependents (if applicable) can be found on the reverse side of the card. As the plan member (or the cardholder), your GSC ID Number ends with suffix of -00. GSC calls this your dependent code. Each of your eligible dependents will have their own unique dependent code. For example, it is typical that your spouse will have a dependent code of -01, and your children will have a dependent code of -02, -03, etc. (in subsequent birth order).
To report any errors or omissions on your card, contact your benefits administrator. GSC Customer Service Representatives are not able to process these changes for you. (Note: Your benefit administrator is usually your HR department. But if you aren’t sure, then ask someone you trust.)
Good news! If you need to replace a lost ID card, simply register for Plan Member Online Services and you can print one off yourself. If you require a plastic ID card, please call a GSC Customer Service Representative at 1-888-711-1119. The ID card will be sent to your benefits administrator for distribution (unless otherwise arranged by your administrator).
Benefit booklets are available online via GSC’s Plan Member Online Services. Please contact your benefits administrator for another format. (Note: Your benefit administrator is usually your HR department. But if you aren’t sure, then ask someone you trust.)
The booklet provided to you is intended as a guide. For more specific or detailed information regarding eligibility, please call our Customer Service Centre at 1.888.711.1119 or register today for Plan Member Online Services.