Our Vision
Our vision is to be the best in health care and social service benefits administration and related technology solutions by setting the standard for flexible, cost-efficient, quality services that exceed our clients' expectations.

Our Mission
Green Shield Canada is a not-for-profit corporation:

• whose reason for being is the enhancement of the common good
• whose goal is to administer health and social service benefit plans with quality, efficiency and service excellence
• which seeks out innovative ways to broaden the availability of services to the public
• which seeks continuously to improve
• which takes pride in its contribution to society

Our Strengths

• We service 1.3 million plan participants across Canada.
• Our influence and intellectual property is utilized by some of the largest and most complex corporations across Canada in addition to the provincial governments of Ontario, British Columbia, Newfoundland and Quebec.
• We aspire to be the best in health care benefits administration and related technology solutions.
• In order to satisfy the needs of our customers, we are open to collaborate and have fostered mutually beneficial relationships with leaders in the health and benefit industry across Canada.
• As the originator of the first pre-paid drug plan, we continue to innovate based on the input from our customers and trends within the industry.
• We are committed to leveraging technology to create efficiencies and cost savings for our customers and have a proven track record in pioneering business solutions using technology across all benefit lines.
• We are a national not-for-profit organization that enhances the common good through our charitable work and advocacy in the health benefit industry.

Our Corporate Values
We believe in the importance of corporate values.  Our values motivate, empower and enable us to delight our customers.  They are the qualities, standards, and principles that will help our company and our employees succeed.  At Green Shield Canada we:

Focus on client needs:

• Understand and respect clients’ concerns
• Deliver cost-effective, quality service
• Develop close, working partnerships to foster creative solutions

Value people:

• Promote active participation
• Operate with integrity and fairness
• Maintain open, clear communications

Invest in staff development.

Adhere to fiscally responsible management of our business and resources.

Promote collaborative approaches with external organizations, provider groups and within our own workplace.

Lead in innovative processes:

• Build flexibility through technology
• Support ongoing organizational learning and continuous improvement

Advocate on health care issues and share our expertise.
Contribute to our communities through philanthropic support and volunteerism.